Privacy Policy

1. Information We Collect

When you place an order, we collect information you provide such as your name, shipping/billing address, phone number, email address, and payment details. We use this information to process and deliver your order.

When you browse our website, we also collect technical details such as your IP address, browser type, device information, and usage data to help improve performance and security.

If you join our email or SMS lists, we collect your contact information so we can send updates, promotions, and resources you choose to receive.

2. SMS Marketing

If you sign up for text messages from AdaptEd 4 Special Ed:

• How we use your number: We use your phone number only to send texts you have agreed to receive, such as order updates, promotions, or cart reminders.
• No sharing: We do not sell or share your SMS opt-in data or consent with third parties.
• Abandoned cart reminders: Our website uses cookies to track items in your cart, including when you leave without checking out. We may use this information to send SMS reminders.

You can unsubscribe from SMS at any time by following the opt-out instructions included in our messages.

3. Email Marketing

If you subscribe to our email list, we will send newsletters, product updates, and promotions. You can unsubscribe at any time by clicking “unsubscribe” in any email.

We never share or rent our email list with other companies.

4. Consent and Withdrawal

When you provide personal information to complete a purchase, create an account, sign up for emails/SMS, or contact us, you consent to our collecting and using it for that purpose.

You may withdraw your consent at any time by emailing krystie@adapted4specialed.com or mailing us at:

5. Disclosure

We may disclose personal information if required by law or if you violate our Terms of Service.

6. Shopify, PayPal, and Purchase Orders

Our store is hosted on Shopify Inc., which provides our e-commerce platform. Your data is stored securely by Shopify on servers behind a firewall.

• Payments: If you pay through Shopify Payments or PayPal, your payment data is encrypted and handled securely according to industry standards (e.g., PCI-DSS).
• Purchase Orders: We also accept school/district purchase orders via email at service@adapted4specialed.com. These orders are processed using the information you provide.

For more information, see Shopify’s Privacy Policy.

7. Third-Party Services

We use trusted third-party services to help operate our business, such as:

• Shopify (website host and checkout)
• PayPal (payment processing)
• Klaviyo (email/SMS marketing platform)
• Google Analytics (website traffic analysis)
• Meta Pixel (Facebook/Instagram advertising)
• Shipping carriers (to deliver your order)

These providers only use your information as needed to perform their services.

8. Security

We take precautions to protect your information. Payment details are encrypted, and we follow industry standards for secure handling of personal data. While no method of transmission or storage is 100% secure, we work to protect your information as best as possible.

9. Cookies and Tracking

Our website uses cookies and similar technologies to keep items in your cart, track visits and browsing activity, and improve site performance.

We also use:

• Google Analytics to understand how visitors use our site. Learn more in Google’s Privacy Policy.
• Meta Pixel to measure ads and improve relevance. Learn more in Meta’s Privacy Policy.

Under California law, these tools may be considered “sharing” of personal information for advertising. You can opt out of such sharing by emailing krystie@adapted4specialed.com.

You can also disable cookies in your browser, though some site features may not function properly.

10. Children’s Privacy

Our products and services are designed for parents, educators, and schools—not directly for children.

We do not knowingly collect personal information from children under 13. If we learn that we have done so, we will delete it promptly.

11. California Privacy Rights (CCPA/CPRA)

If you live in California, you have the following rights:

• Right to Know what personal information we collect and how we use it.
• Right to Delete personal information (with some exceptions).
• Right to Correct inaccurate personal information.
• Right to Opt-Out of “sharing” of personal information for advertising (e.g., Google Analytics, Meta Pixel).
• Right to Non-Discrimination for exercising your rights.

Categories we collect: Identifiers (name, email, phone, address, IP); Commercial info (orders, cart activity); Internet/electronic activity (cookies, browsing data); Payment info (processed securely by Shopify/PayPal).

How to exercise your rights: Email us at krystie@adapted4specialed.com or mail us at the address below. We will verify your request and respond as required by law.

Data retention: We keep personal information only as long as needed to fulfill the purposes described in this policy, unless a longer period is required by law.

12. International Visitors

If you live outside the U.S. (such as in Canada, Australia, Singapore, the EU, or UK), you may have rights to access, update, or request deletion of your personal information and to withdraw consent to marketing at any time. To exercise these rights, contact us at krystie@adapted4specialed.com.

13. Changes to This Policy

We may update this Privacy Policy occasionally. Changes take effect immediately when posted on our site. If we make significant changes, we will note them here. If AdaptEd 4 Special Ed is ever merged or acquired, your information may be transferred so we can continue serving you.

Questions & Contact

For questions or requests about your data, contact:

Email: krystie@adapted4specialed.com

This policy is intended to be clear and accessible while including required disclosures for U.S., California (CCPA/CPRA), and common international expectations.