Dear Robyn Roland,

Thank you for reaching out to us with your concern regarding the download issue of the 'Neurodivergent Affirming Social Skills Story: Perspective Taking' material. We understand how important these resources are to you, and we're here to ensure you can access them without any further delay.

As per our records, we have resent the download link to your Hotmail email address on file. Please check your inbox (as well as your spam/junk folder, just in case) for an email from us with the subject line 'Ready, Set, Learn: Your Digital Resources Are Here!' Inside the email, you'll find a link titled 'Access Content.' By clicking on this link, you should be directed to the page where you can download the materials directly.

If, for any reason, you encounter further difficulties or if the email does not appear in your inbox within the next few hours, please don't hesitate to reach out to our customer support team. We are committed to providing you with the support you need and will work diligently to resolve this issue promptly.

Additionally, if there's anything else we can assist you with or if you have any more questions regarding our materials, please feel free to contact us. We're here to help and want to ensure you have the best possible experience with our resources.

Thank you for your patience and understanding. We appreciate your interest in our neurodiversity-affirming materials and look forward to assisting you further.

Best regards,

Krystie